Privacy Policy
Last Updated: February 2025
Welcome to 'Ella Has a Book' ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, use our contact form, and shop in our online store.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information we collect:
We collect different types of information, including:
Personal Information: When you fill out a contact form, make a purchase, or create an account, we may collect your name, email address, phone number, shipping address, and payment details.
Transactional Data: Purchase history, order details, and payment confirmations.
Technical Data: IP address, browser type, device information, and browsing behavior on our website.
Cookies and Tracking Technologies: We use cookies to enhance user experience, track website usage, and improve our services.
How we use your information:
We use the collected information to:
Process and fulfill orders, including shipping and payments.
Respond to inquiries submitted through the contact form.
Improve our website, user experience, and services.
Comply with legal obligations and prevent fraud.
Send promotional emails or marketing messages (only with your consent).
Sharing your information:
We do not sell or rent your personal data. However, we may share it with:
Service Providers: Third-party logistics, payment processors, and IT support providers necessary for operating our business.
Legal Authorities: If required by law or to protect our rights and customers.
International data transfers:
If we expand to other countries, we may transfer your data internationally in compliance with relevant data protection laws. We take necessary steps to ensure data security.
Your rights:
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request a copy of your data.
Object to data processing in certain circumstances.
To exercise these rights, contact us at [Your Contact Email].
Data security:
We implement security measures to protect your data, including encryption and secure payment processing. However, no online platform can guarantee absolute security.
Retention of data:
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Third-party links:
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.
Updates to this privacy policy:
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
Contact information:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Ella Has A Book
hello@ellahasabook.com
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to hello@ellahasabook.com.